We have a list of Data Recovery Companies that we can recommend that may be able to give you discounts for being a Western Digital customer, free trial data recovery software to see what you can recover as well as free quotes on pricing and whether data can be recovered. You can also attempt to use a third party recovery software, or a data recovery company as well.
In either event, you would want to refrain from attempting any write operations before you can recover any data, as the write operations would be data destructive to the information on the drive. Have you tried connecting the drive to another computer internally or externally? If the operating system and diagnostic software can view the drive but it remains inaccessible, there could be a corruption of the Partition Table or File Allocation Table. We are sorry to hear about your external drive concerns. When the drive does finally show up it shows as a 'local drive' in 'My Computer' and remains inaccessible.Įditing the registry as advised on the Microsoft support site The drive shows up in Device Manager as working properly and any diagnostic tools show the correct capacity and volume of data but the folders remain inaccessible and my PC seems to struggle to perform some tasks while the drive is attempting to start. After connecting it to an internal SATA port and power cable my PC failed to boot so it seems it is the drive itself which is the problem. I have removed the drive from its enclosure to see if the casing was the problem.
I'm not getting the distinct 'click' of a dead drive, just repeated quiet attempts to get itself going. The drive functioned normally for an amount of time but a while ago it started failing to spin up. I have a Western Digital Elements 1Tb external drive which contains around 490Gb of data.(The drive itself is a WD Caviar Green, 32Mb cache)
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